Lopay helps you maximise customer tips, no matter the payment method. Follow the steps below to turn on and customise the tip options your customers will see.
Turning on tipping:
Go to the "More" tab in the Lopay app (5th icon at the bottom of your screen)
Scroll down and select "Tipping"
You then choose from "Smart Tipping" (explained below), "Percentages", or "Fixed values"
Edit the 3 pre-set options you'd like your customers to see and then select "Update".
In addition to the 3 pre-set options, your customer will always see an option to enter a 'Custom' amount.
Please note: Transaction fees apply to tips as they are included in the overall transaction value. Merchants are responsible for distributing tips received to team members as relevant. Tips received will be shown in your revenue reports.
What is Smart Tipping?
With our Smart Tipping feature you don't have to choose between percentages or fixed values - you can decide, based on the size of the transaction, which you would like to appear.
This helps you maximise tips!
For any further questions or help, please email us at [email protected].