To see the Business Terminal in 3D, check out our video here! The Business Terminal is an elegant all-in-one solution for countertop payments. A WiFi-based device with a 5.5-in touchscreen display, it is ideal for static businesses taking in-person payments.

Simply enter a charge or select from your product grid and let your customer choose how to pay. The Business Terminal accepts all major card types using contactless, chip and PIN, and magstripe – plus mobile payments like Apple Pay and Google Pay.

Device specification:

Yes, WiFi is required at all times. The Business Terminal does not have mobile connectivity so it is not suited to mobile businesses.

An Ethernet connection can be used with the Business Terminal Hub - available to purchase separately soon. It is also possible to tether from your smartphone but data costs may be incurred.

The Business Terminal does not include a printer - however you can send an e-receipt from it via SMS or email. Alternatively, a separate printer that connects via Bluetooth will be available for purchase soon.

The Business Terminal is a standalone device so when taking payments, your Business Terminal needs to be connected to WiFi, but not your smartphone.

However you do need the Lopay App on your smartphone to set up your Business Terminal and for some aspects of managing your Lopay account - e.g. editing your product grid, sending a payment link, managing team members, adding a bank account etc.

With payment loyalty on the Business Terminal you can reward your customers for loyal behaviour without requiring that they carry a loyalty card around or download an app. Your customers will be rewarded by simply paying with their usual way: card / phone / watch… However your customers want to pay.

Once you've registered with Lopay and completed onboarding in the app, you can order your Business Terminal from the 'My Devices' tab. For more details please click here.

If you need more than one terminal, please complete the purchase for 1 and then contact [email protected].

Please allow 2-3 business days for your device to arrive. Your tracking link will show in the app once your order is on its way.

When your Business Terminal arrives you will need to connect it to WiFi and pair it with your Lopay Account. Please follow the step-by-step guide here to setup your device.

If your Business Terminal is not working as expected, please contact [email protected]. If we cannot fix it remotely we will provide a free replacement and typically we can get this to you within 48 hours.

You can refund a recent transaction via the Business Terminal itself:

1) Go to the 'Admin' tab on the Business Terminal (last icon at the bottom)

2) Select the 'Activity' banner

2) Select the required transaction under 'Recent Activity'

3) Confirm the transaction details and then select 'Refund' at the bottom of the screen

4) Enter the amount you wish to refund - this could be full or partial amount

5) Select 'Refund now' to confirm.

To view the WiFi network you are connected to or to connect to a different network please follow the steps below:

1) Go to the 'Admin' tab on the Business Terminal (last icon at the bottom)

2) Select the 'Device Settings' and enter the PIN 07139

3) Select 'Network'

Yes, simply follow the steps below:

1) Go to the 'Admin' tab on the Business Terminal (last icon at the bottom)

2) Select the 'Device Settings' and enter the PIN 07139

3) Select 'Appearance' and then choose from the time options under Display timeout.

You can also adjust the screen brightness here or switch between Light and Dark themes.

To generate a new pairing code, simply follow the steps below:

1) Go to the 'More' tab on the Business Terminal (4th icon at the bottom)

2) Select the 'Device Settings' and enter the PIN 07139

3) Select 'Generate pairing code'

4) After entering the pair code into the Lopay app, the Business Terminal will need to be restarted

For any further questions or help, please email us at [email protected].