The Lopay Web Portal provides a version of your Lopay app that you can access from your desktop computer.
To access the new portal go to lopay.com and click Login in the top right corner, or by go straight to https://portal.lopay.com.
Please use the email address associated with your Lopay account to login.
The Portal is evolving and we’ve more features coming soon. Currently, once logged in, you can:
View and export reports – Learn more here
Create and manage payment links – Read how it works
You can still access our previous Merchant Portal at console.lopay.com using your Lopay account email, but please note that this version will be phased out soon.
For the full Lopay experience and access to all features, we recommend using the Lopay app on your mobile or tablet. Just search Lopay in your app store to download.
View or export reports
With Lopay, you can access a variety of reports to get clear, detailed insights into your account activity.Monthly reports are no longer emailed to your account. You can now access them securely and conveniently through the Lopay app or desktop platform.
To get started, simply tap the ‘My Reports’ tile from your app’s home screen or head to the ‘Activity’ tab and select Reporting. Prefer using a desktop? Just visit lopay.com and click Login in the top right corner, or go directly to https://portal.lopay.com.From the app, navigate to the 'Recent Statements' section under 'My Reports' to view or download monthly reports. On the desktop, go to the Reports section, pick a filter such as Monthly, and download the desired report.
Once inside your reporting dashboard, you’ll find a range of useful reports. You can filter these by day, week, month, or financial year using the dropdown menu at the top of the page.Remember to select the Monthly filter for comprehensive statements specific to each month.
Just a heads-up: your financial year end can only be set once, so be sure to double-check before confirming!Additionally, this new system ensures enhanced security, easy accessibility anytime, and the ability to download reports in PDF format for sharing or printing.
Note: You can only view or download reports and statements from the past 12 months.
Create and manage payment links
To create a Payment Link on desktop:
Login at https://portal.lopay.com
Click Payment Links from the left-hand menu
Select + Add
Enter the description and amount
Click Create
You’ll see all created links and their statuses in your portal.
For any help or questions, email us at [email protected] – we’re always happy to assist!